publications-consumer protection legal guide
Consumer Fraud is the "act, use or employment by any person of any deception, deceptive act or practice, fraud, false pretense, false promise, misrepresentation, or concealment, suppression or omission of any material fact with intent that others rely upon such concealment, supression, or omission, in connection with the sale or advertisement of any merchandise whether or not any person has in fact been misled, deceived, or damaged thereby." A.R.S. § 44-1522(A).
How do I make a claim of Consumer Fraud against a business?
First, you should attempt to resolve the matter with the business. Next, you may wish to file a complaint with the Arizona Attorney General's Office. If the Arizona Attorney General's Office does not act on your complaint, you can also file an action against the business yourself or with an attorney within one year from the date the claim arises.