Student Complaints

As an ABA-accredited law school, The University of Arizona Rogers College of Law is subject to the ABA Standards for Approval of Law schools. The Standards may be found at http://www.americanbar.org/groups/legal_education/resources/standards.html. Any student at the College of Law who wishes to bring a formal complaint to the Administration of the College of Law of a significant problem that directly implicates the College’s program of legal of education and its compliance with the ABA Standards should take the following steps:

The student complaint should be submitted in writing to the Dean, the Vice Dean, or any Associate Dean of the College.
The writing should describe in detail the behavior, program, or process complained of, and demonstrate how it implicates the College’s program of legal education and the school’s compliance with a particular identified ABA Standard.
The writing must provide both the name of the student submitting the complaint, the student’s official University of Arizona email address, and a street address for further communication about the complaint.

Procedures for Addressing Complaints:

The Dean to whom the complaint is submitted should acknowledge the complaint within three business days of receipt of the written complaint. Acknowledgment may be made by e-mail, U.S. mail, or by personal delivery.

Within two weeks of acknowledgment of the complaint, the Dean or the Dean’s designee shall either meet with the complaining student or respond to the substance of the complaint in writing. The student should either receive a substantive response to the complaint or information about what steps are being taken by the College to address the complaint or further investigate the complaint.

Appeals may be taken to the Dean of the College, or, if the Dean of the College has decided the merits of the complaint, to the Executive Committee of the College of Law.

Any decision made on appeal by the Dean or the Executive Committee shall be final.

A copy of the complaint and a summary of the process and resolution of the complaint shall be kept in the office of the Dean of the College of Law for a period of eight years.

This policy shall be published in the Student Handbook of the College of Law.

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Updated: 06/28/2011