Computer

SPECIFIC EMERGENCY SITUATIONS

COMPUTER EMERGENCY

Computer emergencies have become an especially important part of emergency planning as a result of the rapid expansion of technology, the substantial increase in the amount of computer equipment, and the dependence upon this technology to carry out daily operations. All mission critical servers (email, www, NativeNet and Intranet) are located at University Information Technology Services (UITS). UITS Help Desk can be reached at 626-8324. Our backup server for all of these is located in our Server control room (Room 112 – see Main Floor Equipment map). These locations provide redundancy in case of a catastrophe occurring at either location. Data on personal computers is backed up to the Intranet.

IN CASE OF POWER FAILURE

Whether the power failure is prolonged or of short duration, turn off power switches on computer equipment as a precaution against a power surge when electricity is returned.

IN CASE OF FIRE

In the event of a major fire, follow instructions given in the section on FIRE. If computer equipment can be saved without danger to personnel, the Disaster Action Team may take steps to ensure the removal of these items from the building according to established priorities.

IN CASE OF ELECTRICAL STORM

It is recommended that during strong electrical storms, computer equipment be turned off and electrical plugs be removed from wall sockets.

COMPUTER SYSTEMS INVENTORY

A listing of computer equipment currently installed in the Law Library can be obtained from the Electronic Services Assistant.

ADDITIONAL CONSIDERATIONS

It should be noted that policies for replacement of software destroyed by fire or other disaster vary from vendor to vendor throughout the industry. Some vendors will replace software and documentation for a nominal fee or upgrade price. In these cases, proof of loss through a police report or insurance form may be required. Other vendors will charge full retail price for replacement. It is, therefore, recommended that all software master disks be stored in a safe, fireproof location, preferably away from the work area where they are used.

Disaster assistance may be offered by OCLC through its Disaster Relief Program. This assistance can be arranged by contacting AMIGOS at (800) 843-8482, or OCLC at (800) 848-5878. Basic recovery of OCLC system equipment is offered, and consideration will be given to discounted online activities if the Library needs to rebuild its database. Software and documentation destroyed will also be replaced.

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